Technical Writer

Twiggle is on a mission to create an online shopping experience that puts the customer first, by using natural language processing and machine learning to allow a search engine to mimic how an experienced salesperson would (and should) behave. As Twiggle's Technical Writer, you will own Twiggle’s documentation portfolio and create client-facing user documentation. You will work in a fast-paced environment, interacting with product managers and developers at all levels of the company, and driving the scope and direction of documentation deliverables.

The position is located in Tel Aviv.


  • Research, write, and produce a high volume of client-facing documentation for a dynamic product.

  • Build engaging benefit-focused material with excellent attention to detail and strong content organization.

  • Generate creative ideas while working both independently and collaboratively as part of a team.


  • 3+ years of technical writing experience.

  • Native English speaker with a passion for creating accurate, coherent and user-friendly technical documentation.

  • Strong writing skills appropriate for an end-user client audience.

  • Experience in a recent role documenting B2B enterprise software which requires integration at the code level.

  • Experience in documenting SaaS and/or data related products - an advantage

  • Tested project management skills, including strength in managing and organizing multiple projects with variable timelines.

  • A proven track record of success interacting with all levels of staff and management, including business specialists, development teams, and senior management.

  • The ability to quickly learn and use new software applications.

  • Aptitude for strong visual display of information and producing images as part of effective content design.

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